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Guide

How to Recognize a Phishing Email

Phishing emails are one of the most common scam patterns, designed to trick you into clicking a link or handing over login credentials. Here's exactly what to look for.

Check the sender address, not just the display name

Scammers can set any display name they want. Look at the actual email address after the @ symbol — a legitimate organization's domain rarely changes, while a phishing email often uses a slightly misspelled or unrelated domain.

Watch for urgency and threats

Phrases like "your account will be suspended in 24 hours" or "immediate action required" are designed to make you act before you think. Legitimate organizations rarely demand instant action by email.

Hover before you click

On desktop, hover over any link to see the actual destination URL in your browser's status bar. If it doesn't match the organization it claims to be from, don't click it.

Be suspicious of generic greetings

"Dear Customer" or "Dear User" instead of your actual name can be a sign of a mass phishing campaign rather than a personalized, legitimate message.

Instead, open a new browser tab and type the organization's known web address directly, or use their official app, to check your account status.

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Key takeaway

The fastest way to catch a phishing email is to check the real sender address and avoid clicking any embedded link — go directly to the organization's known website or app instead.

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Frequently asked

Can a phishing email look completely legitimate?
Yes. Sophisticated phishing emails can closely copy real logos and formatting. That's exactly why checking the sender's actual address and avoiding email links entirely is safer than judging by appearance alone.
What should I do if I already clicked a phishing link?
Don't enter any information on the page that loads. Close the tab, change your password for that account from a trusted device, and enable two-factor authentication if you haven't already.
General educational information for consumer-protection purposes only — not legal advice, and no attorney-client relationship is created. We do not name or accuse any specific real individual, business, or website of fraud; this content describes general scam patterns only. Laws vary by state and change over time; confirm details with a licensed attorney in your state.

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